Product Manager


We are open to candidates +/- 3 hours PST for this role.

MetaLab has a long history of shipping beautiful, successful products. As a Product Manager, you'll work closely with the client to help shape business objectives and understand user needs, while supporting design and engineering in a multitude of ways. Your role will ensure that we’re bringing forward the best possible product to our clients and their customers. This a growing role at MetaLab so there are a lot of opportunities to shape how we work together and ship incredible products.

Your responsibilities:

  • Work with the project leads to define the product vision based on business goals and customer insights.
  • Identify business strategy gaps and assumptions that need validation. Help clients define their product-market fit hypothesis. Collaborate during the research phase to better understand users’ needs, helps define testing and validation strategies.
  • Create, drive, and manage the product roadmap. Have an ongoing evaluation of technical, functional (UX), and performance trade-offs—make scope recommendations to clients. Continuously educate our clients on how we work and get product to the market.
  • Track and curate new feature ideas. Work with client partners to define future product opportunities.
  • Support a cross-functional working environment and ensure all voices are heard. Challenge the team throughout design and development cycles. Build and maintain productive relationships with client stakeholders and internal project teams.
  • Lead requirements gathering and documentation for research, design, and engineering. Own the user and business needs to ensure we’re putting the best product into the world.
  • Play an active role in mitigating delivery impediments such as backend dependencies, 3rd party milestones, and other business initiatives.  
  • Collaborate with engineering lead and project management to assess backend requirements, priorities, and estimates.

The must-have short list:

  • You have 5+ years of product management experience, ideally at a digital product agency or consultancy
  • Experience shipping multiple concurrent products
  • Excellent communicator utilizing all modes of communications (narrative, visual, etc) to ensure alignment on the product vision. Confident and effective communication with senior stakeholders
  • Experience working with cross-functional teams in design, engineering, research, and content
  • Exceptional communication skills, including an unparalleled ability to read the room (and these days, a Zoom call)
  • A nuanced understanding of the differences working with startups and enterprise clients
  • Have an in-depth understanding of what each discipline needs for effective documentation
  • Comfortable defining new processes and assessing where to provide the most value on a project by project basis
  • Comfortable scoping new initiatives, taking calculated risks, and presenting to executives
  • Able to empathetically and effectively engage with users, translating their emotions into real solutions
  • Not an asshole

Equal opportunity employer

Research shows that women and other marginalized groups tend to only apply for a job when they meet every single criteria. Does this role sound like it was made for you, yet you don’t check every box? Reach out anyways!  We’re an equal opportunity employer and are dedicated to fostering an inclusive and diverse environment for employees from all walks of life.  We hire based on talent, and we’re proud of our global perspective.